Company  ·  About us

Eight years of building what we now call Enterprise AI.

Established in 2018 in Bengaluru, BOT Mantra has spent eight years building automation and enterprise AI for 50+ enterprises across India, the Middle East, Australia and North America.

01 — Who we are

An AI-first technology partner for the enterprise

BOT Mantra is the brand of BOT IT Services Private Limited — an enterprise AI and automation firm that helps organisations move beyond AI experimentation.

We began by helping businesses accelerate digital transformation with robotic and intelligent process automation, nurtured under the guidance of highly experienced, industry-relevant professionals. That practice still runs, and it now sits inside a broader AI ecosystem.

Our proprietary automation frameworks and accelerators, combined with a deep understanding of industry-standard products, are what let us deliver outcomes rather than deployments. Our technical expertise and years of experience in process automation bring our clients solutions across agents, RPA, intelligent document processing, AI, data integration and enterprise applications.

With that focus, we have enabled clients from start-ups to large enterprises to see rapid business transformation — connecting people, processes, enterprise applications and intelligent agents so that AI becomes a reusable enterprise capability rather than a collection of isolated projects.

“We help enterprises move beyond AI experimentation by building secure, scalable AI ecosystems that integrate people, processes, enterprise applications and intelligent agents.”

02 — The journey

Eight years, and the turns we took

Trust in this business is not won in a pitch. It is won by the second engagement, and the third. Each of the switches below was made because the market moved and our clients needed us to move with it.

8 yearsdelivering since 2018, from Bengaluru
50+enterprise customers across four regions
2,500+agents and bots deployed in production
4markets — India, the Middle East, Australia, North America
FY 18–19

Established

Founded in Bengaluru, building RPA capability from the ground up.

FY 20–21

Switching gears

Moving from projects to managed services, and staying with the estates we built.

FY 22–23

Products & assets

Turning delivery experience into proprietary products and a reusable asset library.

FY 23–24

Intelligent automation

Adding AI to automation — document intelligence, classification and judgement.

FY 24–25

Agentic AI platform

Building BOT iQ, our enterprise agentic AI platform, and the agent library behind it.

FY 25–26

Global roll-out

Subscription services and a footprint across India, the Middle East, Australia and North America.

03 — What drives us

Three things we hold to

01

Create value and new opportunities for our customers with purposeful automation.

02

Keep solutions innovative, scalable and easy to maintain.

03

Provide unbiased, technology-agnostic and industry-relevant solutions.

04 — Our ideology

What we believe about the work

Competency is built by doingClear understanding of the technology concepts irrespective of the product, with hands-on practice in a business-simulated environment, is the only way to build the right competency for a deployed workforce.
Every legitimate business problem is solvableAll legitimate business problems are technically solvable. The question is sequencing and cost, not possibility.
Product selection decides the outcomeOptimal utilisation of technology with the right selection of products is the key to accomplishing the desired business outcome.
Reuse accelerates everythingAny technology evolution is expedited by access to an enriched library of reusable components and a rightly skilled workforce.

05 — Core values

How we expect each other to behave

Be considerate & candid

  • Treating everyone with dignity
  • Respecting others’ opinions
  • Promoting an open and flat culture
  • Being honest
  • Being courageous enough to speak up and own our actions

Be relevant & ingenious

  • Staying hungry to learn and stay relevant with new technology and trends
  • Leveraging learning with out-of-box thinking to create ingenious solutions
  • Living the innovation way

Be realistic & futuristic

  • Being empathetic towards customers and their needs — customer first
  • Thinking in a realistic and futuristic way
  • Keeping the big picture in mind, always

Be an entrepreneur

  • Being always in the driving seat, with end-to-end accountability for what we do
  • Keeping outcome as the key success parameter for every engagement
  • Thinking always like an entrepreneur

06 — Leadership

The people accountable for the work

A small leadership team, close to delivery. On most engagements you will meet at least two of them.

Nishant Goel, Founder & CEO

Nishant Goel

Founder & CEO

Sets the direction of the firm and its point of view on where enterprise AI creates value, and leads client relationships at executive level.

Geetika Gupta, Director, Operations

Geetika Gupta

Director, Operations

Owns how the business runs — delivery capacity, quality standards and the operating discipline behind every engagement.

Rahul Juneja, Director, Solutions

Rahul Juneja

Director, Solutions

Shapes what we build: solution architecture across agents, automation and applications, and the frameworks that make it repeatable.

Namrata Surana, Associate Director, Operations

Namrata Surana

Associate Director, Operations

Builds and looks after the team, and runs the finance and people function that keeps delivery steady.

Survit Jain, Associate Director, Delivery

Survit Jain

Associate Director, Delivery

Runs delivery on client programmes, with hands-on ownership of build, testing, deployment and stabilisation.